Erin and Ben have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:        5   out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Steve gave us advice and bought up points we had'nt even thought of.  Everyone there was very helpful, polite and friendly.

 Your Comments on our brochure - layout, content, presentation: Well layed out, were able to see the cars that were available.  The enclosed price list was very helpful.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:         5  out of 5

 Your comments on the inspection process, and our showroom:  I liked that we were able to look without being harassed.  Steve offered great suggestions.

 Your comments on the presentation, condition, etc of the vehicles:    Wow!!!

 Your comments on inspection times and availability,  No complaints, there was a wide variety of times we could choose.

 OUR COMPETITORS:

        I  would be interested to hear how many and which of our colleagues you also visited:  

 [AB1] 

A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  Too expensive

B)  Could'nt offer enough fo the cars we wanted.

 Was their price    Less Expensive  1        2     3        4        5 More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  The reasonable price

2)  The choice of cars

3)  Service

 Based on your experience so far, would you be comfortable in recommending us to others? Yes 

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Offer the same service we have already experienced.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand