Tanye and Clark have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:         4  out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Your information and complimentary magazine is very helpful. 

 Your Comments on our brochure - layout, content, presentation:  Excellent and well planned.

VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:        4   out of 5

 Your comments on the inspection process, and our showroom:  Your friendly, down to earth yet professional assistance lead us to choose Classic Bridal Cars.

 Your comments on the presentation, condition, etc of the vehicles: Clean and well looked after. Portraits were helful for us to get a visual.

 Your comments on inspection times and availability,  No complaints at all.

 OUR COMPETITORS:

I would be interested to hear how many and which of our colleagues you also visited:  

 A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  Were'nt able to book by registration number.

B)  Very unprofessional, no information, lack of range & variety.( but cheaper.)

 Was their price    Less Expensive  1        2     3        4          5    More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Down to earth & straight up (not phoney)

2) Friendly yet mostly professional.

3)  Based on your experience so far, would you be comfortable in recommending us to others? Yes  

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:  Just be presentable and on time.  If we have some problems we'll figure them out together.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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