Sarah and Nigel have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:        5   out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness: Direct, to the point, extremelly informative. 

 Your Comments on our brochure - layout, content, presentation: No-one else had anything like it, particulary the suggestions.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:         5  out of 5

 Your comments on the inspection process, and our showroom:  Easy to make afterhours appointment, weekend appts would be useful,although can understand why this would be difficult.

 Your comments on the presentation, condition, etc of the vehicles,  Excellent !!

Your comments on inspection times and availability, As above comments. 

OUR COMPETITORS:

  I  would be interested to hear how many and which of our colleagues you also visited:  

 [AB1] A)   A Wedding car company

And what you thought of their product

A)  Limited range

 Was their price    Less Expensive  1        2     3        4          5    More Expensive About on par.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Your thoroughness & professionalism right from point of first contact.

2)  The advice you gave demonstated your knowledge.

3)  Steve & the Showroom-confidence in your service & product. I also really liked the little added extras. It shows you put the bridal party first on the day.

 Based on your experience so far, would you be comfortable in recommending us to others? Yes 

Would you like us to send our brochure to anyone you know who is also getting married ? (please       include name, address, approximate date of the wedding)    I don't know anyone at present.

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Be on time! and get me where I need to be in a timely & efficient way.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand