Karen and Joseph have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:     4  out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Very good and helpful.

 Your Comments on our brochure - layout, content, presentation:  Easy to read and informative.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:        5   out of 5 Excellent

 Your comments on the inspection process, and our showroom:  Plenty of time to look around at the wedding cars.

 Your comments on the presentation, condition, etc of the vehicles:  Vechicles were in excellent condition.

 Your comments on inspection times and availability,  very convenient afterhours times.

 OUR COMPETITORS:

I would be interested to hear how many and which of our colleagues you also visited:  

 A)   A Wedding car company 

And what you thought of their product

A) Could not open the car doors, unable to see inside the cars, not very helpful

Was their price    Less Expensive  1        2     3        4          5    More Expensive

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Close to home

2)  Had the wedding vehicles I was after

3)  Felt confident with your company.

Based on your experience so far, would you be comfortable in recommending us to others? Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Arrive at the required time.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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