Classic Bridal Cars

Tue 4 May 2010

Sarah & John


 

 Sarah and John have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:         5  out of 5          

 

Your Comments on our phone manner, availability, advice, general helpfulness:   The professional manner was great,.  It was fantastic to have the oppointment confirmed by SMS on the day.

 Your Comments on our brochure - layout, content, presentation: Brochure was helpful,many photos of the wedding cars helped us visualise the day better and make our decision.

 VEHICLE INSPECTIONS AND BOOKINGS

Your Overall Rating:     4      out of 5

 

Your comments on the inspection process, and our showroom:  Showroom was great, we enjoyed reviewing all our options in one visit.

 Your comments on the presentation, condition, etc of the vehicles: All vehicles were neatly presented with direction on prices.

 Your comments on inspection times and availability,  WE found the afterhours time very convenient.

 OUR COMPETITORS:

          

I would be interested to hear how many and which of our colleagues you also visited:  

 [AB1] 

You guys were the only company we looked at. 

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)

2)

3)

 

Based on your experience so far, would you be comfortable in recommending us to others? Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Make us smile!

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service


 [AB1]Could not understand

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