Sonya & Lee
Sonya and LeeHave replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Very helpful and friendly.
Your Comments on our brochure - layout, content, presentation: Nicely done, clear pictures of wedding cars.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 4 out of 5
Your comments on the inspection process, and our showroom: Good, casual & relaxed atmosphere.
Your comments on the presentation, condition, etc of the vehicles: very well presented and clean and shiny.
Your comments on inspection times and availability: Very reasonable & convenient.
OUR COMPETITORS:
I would be interested to hear how many and which of our colleagues you also visited:
A) A Wedding car company We got prices over the phone that were unreasonable.
And what you thought of their product
A) over rated
Was their price Less Expensive 1 2 3 4 (5) More Expensive
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) Professional, yet relaxed.
2) Good service
3) Good prices
Based on your experience so far, would you be comfortable in recommending us to others? Yes, already have.
Would you like us to send our brochure to anyone you know who is also getting married ? (please include name, address, approximate date of the wedding) - We have already given out your details
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on wedding day: Everything turns out well & we are all on time and there are no accidents.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
[AB1]Could not understand