Classic Bridal Cars

Fri 16 Oct 2009

Kristen and Lewis


 

 

Kristen and Lewis have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:  4 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Very good and friendly phone manner. 

 Your Comments on our brochure - layout, content, presentation:  Informative and straight forward.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:   Showroom great, good to be able to look at cars by ourselves.

Your comments on the presentation, condition, etc of the vehicles:  Wedding cars were very clean and well looked after.

 Your comments on inspection times and availability, Inspection times suited us, also text reminder message was great.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Availability of our choice of wedding car.

2)  Selection of vehicle

3)   General professionalism.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Please be on time.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


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