James and Felicity
Felicity and James have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Good phone contact and SMS confirming appointment was good.
Your Comments on our brochure - layout, content, presentation: Well presented and easy to understand.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: Clean and well arranged.
Your comments on the presentation, condition, etc of the vehicles: Clean sparkling wedding cars, well presented.
Your comments on inspection times and availability, Flexible and easy to arrange.
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) Good, well presented wedding cars
2) Confidence in your ability to deliver required sevice.
Based on your experience so far, would you be comfortable in recommending us to others? Yes
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day. Be clean, reliable and on time.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
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