Claire and Seanhave replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:   5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Better than most we rang, very helpful.

 Your Comments on our brochure - layout, content, presentation: Very colourful and informative.

 VEHICLE INSPECTIONS AND BOOKINGS: 

 Your Overall Rating:   5 out of 5

 Your comments on the inspection process, and our showroom: Well laid out showing vehicles to their best advantage.

 Your comments on the presentation, condition, etc of the vehicles:   Looked excellent.

 Your comments on inspection times and availability,  Our availability was limited as we live in Melbourne so it was great to fit us in on a Sunday.

 OUR COMPETITORS:I would be interested to hear how many and which of our colleagues you also visited:  

 A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  Nothing we liked was available.

B)  No choice - only 2 cars.

 Was their price    Less Expensive  1        2      ( 3   )     4          5    More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Choice of wedding cars

2)  professionalism

3)  Extra advice based on experience.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Please turn up on time.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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