Classic Bridal Cars

Thu 24 Sep 2009

Cherie and Simon


 

 

 Cherie and Simon have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating: 5  out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Very courteous and helpful.

 Your Comments on our brochure - layout, content, presentation:  Good, colourful and informative.

 VEHICLE INSPECTIONS AND BOOKINGS: 

 Your Overall Rating: 5  out of 5

 Your comments on the inspection process, and our showroom:  Excellent 

Your comments on the presentation, condition, etc of the vehicles:  Wedding cars were well presented and tidy.

 Your comments on inspection times and availability,    We had no problem getting an appointment to  suit us.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Availability of the cars we wanted.

2)  Customer service.

Based on your experience so far, would you be comfortable in recommending us to others?  Yes

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:   Please turn up on time.

Thank you for your time, if you would like ing further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


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