Amy And Richard have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT:  

 Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:   Very helpful, love the constant contact with emails of tips-it made me remember you.

 Your Comments on our brochure - layout, content, presentation:  Its content is awesome and really informative.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:  We came on Open Day - Wow to see that many old Jags sparkling...loved it!

 Your comments on the presentation, condition, etc of the vehicles:  Sparkling and tidy.

 Your comments on inspection times and availability, Open day really good idea.  Thanks for allowing us to com at short notice and give us one-one attention.

 OUR COMPETITORS:I would be interested to hear how many and which of our colleagues you also visited:  

 Contacted other companies but was'nt overly impressed by their customer service. 

Was their price    Less Expensive  1        2       3        4          5    More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1) Customer service and friendliness. 

2) Silver fleet of Jaguars

3) E-mails of tips for special day.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:  Keep me (the Bride) calm and by looking after my grandparents on the way to the church and my parents in the car with me.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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