Olga and Paul have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:   5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:   Made us feel like a priority customer and not just another number

 Your Comments on our brochure - layout, content, presentation:  Well planned and colourful brochure.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:     5 out of 5

 Your comments on the inspection process, and our showroom:  Very hands on which is fantastic. 

 Your comments on the presentation, condition, etc of the vehicles:  Wedding vehicles were in excellent condition.

 Your comments on inspection times and availability,  Recognise the need for late night appointments on weekdays.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Client Service

2)   Number of classic vehicles

3)   Professional attitude.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Arrive on time,drivers which are unobtrusive and who work as a team and make our wedding party feel comfortable.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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