Kristen and Adam
Kristen and Adam have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Phone contact very helpful and understandable.
Your Comments on our brochure - layout, content, presentation: Excellent, great pictures of wedding cars.
VEHCLE INSPECTIONS AND BOOKINGS:
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: Showroom was clean and well laid out.
Your comments on the presentation, condition, etc of the vehicles: the wedding cars were sparkly clean.
Your comments on inspection times and availability, The times available were very suitable.
OUR COMPETITORS: None other competitors were visited.
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) Range of wedding cars..
2) Availability
3) History of good service and reputation.
Based on your experience so far, would you be comfortable in recommending us to others? Yes
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day? To be helpful, professional and to be considerate of the stressed bridal party.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
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