Classic Bridal Cars

Thu 13 Aug 2009

Kristen and Adam


 

Kristen and Adam have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:  5  out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Phone contact very helpful and understandable.

 Your Comments on our brochure - layout, content, presentation: Excellent, great pictures of wedding cars.

 VEHCLE INSPECTIONS AND BOOKINGS: 

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:   Showroom was clean and well laid out.

 Your comments on the presentation, condition, etc of the vehicles:  the wedding cars were sparkly clean.

 Your comments on inspection times and availability,  The times available were very suitable.

 OUR COMPETITORS:  None other competitors were visited.

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Range of wedding cars.. 

2)   Availability

3)  History of good service and reputation.

 

Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day?  To be helpful, professional and to be considerate of the stressed bridal party.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


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