Dianne and Darren
Dianne and Darren have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Extremely helpful and friendly.
Your Comments on our brochure - layout, content, presentation: Very informative and easy to read price list.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: Very efficient and text reminder was a good idea.
Your comments on the presentation, condition, etc of the vehicles: Wedding vehicles were in excellent conditioned and looked well maintained.
Your comments on inspection times and availability, Very flexible and convenient.
OUR COMPETITORS:
I would be interested to hear how many and which of our colleagues you also visited:
B) A Wedding car company
And what you thought of their product
A) Have heard negative stories about them breaking down.
B) Have heard about car swapping.
Was their price Less Expensive Average More Expensive
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) Positive word of mouth
2) Reliability
3) Excellent choice of wedding vehicles.
Based on your experience so far, would you be comfortable in recommending us to others? Yes
Would you like us to send our brochure to anyone you know who is also getting married ? (please include name, address, approximate date of the wedding)
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day. Show up on time. Ensure that any problems are communicated to avoid stress on the day.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
[AB1]Could not understand