Nives and Terry have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Very helpful, good knowledge of products and answered questions raised.

 Your Comments on our brochure - layout, content, presentation: All information required was included in brochure.  Well presented.

 VEHICLE INSPECTIONS AND BOOKINGS: 

 Your Overall Rating: 5  out of 5

Your comments on the inspection process, and our showroom:   Wedding cars very well detailed, and organised.  Easy to walk around and look.

 Your comments on the presentation, condition, etc of the vehicles: Wedding cars were in excellent condition and well maintained and presented.

 Your comments on inspection times and availability, Very flexiblle  fitted in with our work committments.

OUR COMPETITORS:I would be interested to hear how many and which of our colleagues you also visited:  

 A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  No guarantee on cars

B)   Not as knowledgable or personal.

 Was their price    More Expensive. 

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Price of wedding cars

2)  Guarantee of the car you booked.

3)  Experience and knowledge.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Be: Timely, courteous and Professional

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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