Anita and Michael  have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Great phone contact and availability.

 Your Comments on our brochure - layout, content, presentation:   Above average , easy to read and understand.

 VEHICLE INSPECTIONS AND BOOKINGS: Very professional and convenient times.

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:  Great helpful hints on photo locations.  Wedding cars well presented.

 Your comments on the presentation, condition, etc of the vehicles:  Clean and in very good condition.

 Your comments on inspection times and availability, Excellent, times available suited us.

 OUR COMPETITORS:

I would be interested to hear how many and which of our colleagues you also visited:  

 A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A) not many cars, inspection at home not showroom

B) Cars not as good as yours

 Was their price    Less Expensive  1        2       3        4          5   -  Average  to more expensive.

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1) A good company, well represented, good reputation.

2)  Type of cars on offer

3)    Confident in Steve's experience.

 Based on your experience so far, would you be comfortable in recommending us to others? Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Make the bride feel special.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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