Classic Bridal Cars

Thu 16 Jul 2009

Amey and Andy


   

Amey and Andy have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT 

Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Was advised to inspect cars in person and brochure received as a result of first call.  Good follow up and use of SMS as reminder of appointment.

 Your Comments on our brochure - layout, content, presentation:  Lots of info and clear pictures.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:4 out of 5

 Your comments on the inspection process, and our showroom:  We took longer than expect.  Good that we could to around and look at the cars freely.  Helped give us a feel for the vehicle.   

Your comments on the presentation, condition, etc of the vehicles: Very clean and well presented.

 Your comments on inspection times and availability,  Flexible and much more convenient than expected.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Looked good.2)  Saw wedding cars at another wedding. 3) Had the cars we liked.

Based on your experience so far, would you be comfortable in recommending us to others?  Yes

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding

 Be punctual, be cooperative.  I'm sure the team will do a good job.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service


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