Jennifer and Rick have replied to iferour customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating: 5 out of 5          

Your Comments on our phone manner, availability, advice, general helpfulness:  All very professional.  No problems at all.

 Your Comments on our brochure - layout, content, presentation:   Looks great and very professional.

VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:  Appointment was attended by my father and brother.  They were given every assistance and left with a very favourable impression of the wedding cars and the business.

 Your comments on the presentation, condition, etc of the vehicles:  From all accounts, the wedding cars were very well presented and plenty of time wass allowed for my father and brother to inspect at their leisure.

 Your comments on inspection times and availability,  Very convenient, thank you.

 OUR COMPETITORS:

 I would be interested to hear how many and which of our colleagues you also visited:  

 None visited, but several spoken to on the phone.[AB1] 

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Avaolable vehicles (impressive fleet.)

2)   Standard of presentation.

3)  Personality, making the extra effort to make the task of choosing easier.

 Based on your experience so far, would you be comfortable in recommending us to others? Yes 

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Be punctual and timely please.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand