Alexandra and Andrew
Alexandra and Andrew have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Spoke directly with Steve who was very helpful and informative and friendly.
Your Comments on our brochure - layout, content, presentation: Visages of the variety of wedding cars are very good.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: The showroom was a good size which enabled you to easily get around to all the wedding cars and easily test each one out.
Your comments on the presentation, condition, etc of the vehicles: The wedding cars were in great condition especially considering the age of the vehicles.
Your comments on inspection times and availability, Great, we easily obtained a time that suited us.
OUR COMPETITORS:
I would be interested to hear how many and which of our colleagues you also visited:
A) A Wedding car company
B) A Wedding car company
And what you thought of their product
A) Variety of wedding cars not as good.
B) Mostly via email.
Was their price
a) More expensive
b) On average
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) Variety of choice of wedding car.
2) We liked Steve and he came across as very honest.
3) Great references and business awards.
Based on your experience so far, would you be comfortable in recommending us to others? Yes
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day. Assist with the sooth running of the day, so we can have an enjoyable and relaxing day.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
[AB1]Could not understand