Marina and John have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:  5  out of 5           Your Comments on our phone manner, availability, advice, general helpfulness:  All excellent, cannot fault.

 Your Comments on our brochure - layout, content, presentation:  Most professional brochure.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:  Cannot coment as booking was made in Melbourne.  Had to heavily rely on brochure, website and advice from Steve.

 Your comments on the presentation, condition, etc of the vehicles:  As above.

 Your comments on inspection times and availability, as living in Melbourne, can only visit Sydney on weekends, there are no inspection times on weekends as the wedding cars are out on weddings. 

OUR COMPETITORS:

 I would be interested to hear how many and which of our colleagues you also visited:  

 A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  Ok

B)  Ok

 Was their price    Average 

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Brochure and website.

2)  Friendliness and expertise.

3)  "Gut Feel"

Based on your experience so far, would you be comfortable in recommending us to others?  Yes

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Provide reliable, clean and friendly service.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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