Kelly And Richard have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Sent email enquiry-info pack arrived in mail the next day.  Website easy to use.

Your Comments on our brochure - layout, content, presentation: Good I liked the handy tips part too.  Photos were good.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:   5 out of 5

 Your comments on the inspection process, and our showroom:   all bridal cars clean and shiny. Good that you could just walk around and view each of the wedding cars.

Your comments on the presentation, condition, etc of the vehicles:  Excellent. 

Your comments on inspection times and availability.  We attended the open day - very convenient and the email reminder worked well.

OUR COMPETITORS:

I would be interested to hear how many and which of our colleagues you also visited:  

 A)  None - as small business owners oourselves we were impressed by your position - we won't be the cheapest but will show up, and the wedding car you booked will be the  wedding car you get.

 Based on your experience so far, would you be comfortable in recommending us to others? Yes 

Would you like us to send our brochure to anyone you know who is also getting married ? (please include name, address, approximate date of the wedding)   Not at present.

 AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.   Be on time and friendly to everyone.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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