Classic Bridal Cars

Wed 17 Jun 2009

Reina and Fabian


 

Reina And Fabian have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating: 5 out of 5          

Your Comments on our phone manner, availability, advice, general helpfulness:  Very helpful, straight forward manner.

 Your Comments on our brochure - layout, content, presentation: Attractive brochure, informative.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:  We were given sufficient time to browse around the wedding cars.

 Your comments on the presentation, condition, etc of the vehicles:   Very good condition - good range of choices.

 Your comments on inspection times and availability,  great.  Able to fit in to our schedule although it was short notice. 

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1) Customer serivice - professional.  2)  Responsiveness to queries via email.

Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

Would you like us to send our brochure to anyone you know who is also getting married ? (please include name, address, approximate date of the wedding)  Yes (name & address supplied)

 AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.your wedding day.  To be punctual have friendly drivers and have great attention and service in making us feel relaxed and comfortable.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


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