Aimee And  Greg have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Steve was very accommodating on the phone and when we met, he showed us around and put my mind at rest.

 Your Comments on our brochure - layout, content, presentation:  Excellent brochure, very professionally done.

 VEHICLE INSPECTIONS AND BOOKINGS:

 Your Overall Rating: out of 5

 Your comments on the inspection process, and our showroom:   Steve made me feel very much at home.  I'am into English cars, so Steve just guieded me through the process and we chatted. 

Your comments on the presentation, condition, etc of the vehicles: I admire and apprciate how difficult it is to keep such a large fleet of older wedding vehicles on the road.  It is a full time job and well done and congratulations to you all.

 Your comments on inspection times and availability, I was able to come after work and to be able to book a time without anyone else was great.

 OUR COMPETITORS:

 I would be interested to hear how many and which of our colleagues you also visited:  

 A)   A Wedding car company - others came back to me very late.

 And what you thought of their product

 Was their price    Average 

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Range of vehicles - all British!

2)  Presentation of wedding cars

 Based on your experience so far, would you be comfortable in recommending us to others? Yes 

Would you like us to send our brochure to anyone you know who is also getting married ? (please  include name, address, approximate date of the wedding)   Not at present, but will certainly keep you in mind.

 AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand