Diane And Tony have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:   Very impressed with courtesy and helpful advice.  Lovely guy. 

Your Comments on our brochure - layout, content, presentation: Very professional and wedding vehicles attractively presented.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating: 5 out of 5

 Your comments on the inspection process, and our showroom:  Excellent!!  AAA +++

 Your comments on the presentation, condition, etc of the vehicles:  Excellent!! AAA +++

 Your comments on inspection times and availability, Steve made suitable time based on our limited availability to view the bridal cars - thanks!

 OUR COMPETITORS:

I would be interested to hear how many and which of our colleagues you also visited:  

A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  Expensive - only sent impersonal email with pricing.

B)  Expensive - did'nt follow up with phone call

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Steve's helpfulness and "non pushy" manner

2)    Pricing of bridal vehicles.

3)     Extra advice - re wedding venues, photo locations etc.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

Would you like us to send our brochure to anyone you know who is also getting married ? (please  include name, address, approximate date of the wedding)   If I hear of anyone getting married in the future I will let you know their details.

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:  Be punctual in arriving at our place to get nervous bride to wedding venue.  I get very stressed if we are running late to events.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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