Gina And Andrew have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:  5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness: Availability was excellent, considering I had to re-schedule initial appointment.  Advice was good, was not pushy and offered us a cheaper alternative.

Your Comments on our brochure - layout, content, presentation:  Brochure was great and very helpful.  Presentation of bridal vehicles, content and layout all good.

 VEHICLE INSPECTIONS AND BOOKINGS:

 Your Overall Rating: 5 out of 5

Your comments on the inspection process, and our showroom:  Showroom is great.  Good to be able to see all the cars at once and choose which suited us.

Your comments on the presentation, condition, etc of the vehicles:  Presentation of cars was immaculate!  This was pleasing to see, it re-inforced our faith that the cars were reliable as they are well maintained.

Your comments on inspection times and availability,  Inspection times and availability of wedding cars was excellent.  We got the cars we wanted and the extra travel did'nt seem to bother, which was a relief!

OUR COMPETITORS:

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  We were in a bridal party of friends that chose CBC, we were very happy with service on the day with them.

2)  Reliability rate and amount of awards is a reflection of a reputable company.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day. Get us to the altar safely and on time please.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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