Amanda and Adam
Amanda And Adam have replied to our customer satisfaction survey. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Very helpful and friendly on first contact.
Your Comments on our brochure - layout, content, presentation: A great brochure with excellent pictures of the wedding cars.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: Steve was very helpful and knowledgable about all aspects of weddings.
Your comments on the presentation, condition, etc of the vehicles: Beautiful bridal cars. Great condition and presentation.
Your comments on inspection times and availability: Flexible and sent an sms reminder. Available more days than most other companies to inspect the wedding cars.
OUR COMPETITORS:
I would be interested to hear how many and which of our colleagues you also visited: (actual names were provided by the customer, but have been left out for legal reasons)
B) Wedding Car Company B
C) Wedding Car Company C
And what you thought of their product
A) No Jaguars.
B) Restricted viewing hours and pricey
C) restricted viewing times, small range of colours
Was their price Less expensive or more expensive -
A) Much the same
B) More expensive.
C) much the same.
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) Colour of cars.
2) Best range of wedding cars in silver.
3) Response time-very quick to respond and send information. Book the wedding cars by registration number to ensure you get the right bridal car.
Based on your experience so far, would you be comfortable in recommending us to others? Yes
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day: Be on time and be friendly and well presented.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
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