Michelle And Chris have replied to our customer satisfaction survey. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:   5 out of 5

 Your Comments on our phone manner, availability, advice, general helpfulness: Our first meeting with Steve was great.  He gave really good points in regard to location shoots and children in the cars.  Making an appointment was easy.

 Your Comments on our brochure - layout, content, presentation:  Presentation of wedding car site is great as it contains many photos.  Content of brochure is very helpful and layout makes reading flow.

 VEHICLE INSPECTIONS AND BOOKINGS

Your Overall Rating:  5 out of 5

Your comments on the inspection process, and our showroom:   We did'nt expect to see so many wedding cars in great condition.  It was great for us to walk around and then tell Steve what we liked.

 Your comments on the presentation, condition, etc of the vehicles: The bridal vehicles on site premises are in excellent condition.  We are both very happy with the car choices we made.

 Your comments on inspection times and availability: We understand why inspections are on certain days and times.  Availability was great, we could have any time we wanted, Steve fitted in with us on the inspection day.

 OUR COMPETITORS:I would be interested to hear how many and which of our colleagues you also visited: (actual names were provided by the customer, but have been left out for legal reasons) [AB1] 

A) Wedding Car Company A

And what you thought of their product

A)  Usual cars, nothing spectacular like the Mark 8 Jag!!

 Was their price Less expensive or more expensive  -

A)  Average

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

1)  Price.  2) Quality of wedding cars and selection.  3)  Our first meeting with Steve and how honest he was.

Based on your experience so far, would you be comfortable in recommending us to others? Yes 

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:    Great service.  Please arrive on time.  Stress free for bridal couple on the day.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand