Classic Bridal Cars

Fri 29 May 2009

Angelina and Daniel


 

 

Angelina And Daniel have replied to our customer satisfaction survey. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

Your Overall Rating: 5 out of 5

Your Comments on our phone manner, availability, advice, general helpfulness:  The lady who I first spoke to was polite and helpful with my questions.

Your Comments on our brochure - layout, content, presentation:  It was sharp and sell the Bridal cars.

VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:   Steve was very helpful when showing the bridal cars to Daniel and myself.  Bringing a lot of information to think about eg: time limits.

Your comments on the presentation, condition, etc of the vehicles:  The wedding cars were all well presented.

 Your comments on inspection times and availability:  Steve spent approximately 2 hours with us and was patient with my uncertainty until I made a final decision.

OUR COMPETITORS:

I would be interested to hear how many and which of our colleagues you also visited: [AB1] 

We did'nt visit anyone else.  I saw the wedding cars in the city 3 years ago.  We took a photo and tracked them from number plates.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

1)  The bridal cars are silver colour.  Only silver goes with everything, 2 tone bridal car is an option. You have on display a lovely variety of bridal cars.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

Would you like us to send our brochure to anyone you know who is also getting married? (please           include name, address, approximate date of the wedding):  I would definitely recommend any one in the future if they were getting married.

 AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day: 

Don't break down.  Don't have an accident, which does'nt seem likely with your experience in Wedding cars.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service


 [AB1]Could not understand

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