Amy and Dave
Amy And Dave have replied to our customer satisfaction survey. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 4 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness:
Great advice for time management on the day. Very helpful and thorough.
Your Comments on our brochure - layout, content, presentation: Very good presentation.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: Great size showroom and layout of cars. Good time and space for our inspection of Bridal cars.
Your comments on the presentation, condition, etc of the vehicles: Wedding vehicles presented well and looked in good condition.
OUR COMPETITORS:
I would be interested to hear how many and which of our colleagues you also visited: (actual names were provided by the customer, but have been left out for legal reasons)
A) Wedding Car Company A
B) Wedding Car Company B
c) Wedding Car Company C
And what you thought of their product
A) Over priced
B) Not enough range of cars
C) Not happy with petrol costs.
Was their price Less expensive or more expensive -
A) more expensive B) more expensive C) more expensive
What were the three most important fa ctors that made you choose Classic Bridal Cars over our colleagues?
1) Better cars. 2) lower prices 3) better service
Based on your experience so far, would you be comfortable in recommending us to others? Yes
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day: To be punctual and to get to our destinations on time.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
[AB1]Could not understand
your wedding day: