Sara And Matt have replied to our customer satisfaction survey. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:   5 out of 5

 Your Comments on our phone manner, availability, advice, general helpfulness: Appointments were arranged easily and at convenient times.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:   Good range of cars and we were given enough time to consider different alternatives.

 Your comments on the presentation, condition, etc of the vehicles: All vehicles were able to be opened andwe could hop inside toreally see what they were like.  They were all clean and tidy.

 Your comments on inspection times and availability: We were able to inspect at times convenient to us.

 OUR COMPETITORS:

 I would be interested to hear how many and which of our colleagues you also visited: (actual names were provided by the customer, but have been left out for legal reasons)

 A) Wedding Car Company A

And what you thought of their product

A) Did not have the variety.

  Was their price Less expensive or more expensive  -

A)  About the same

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

1) Cars to fit our wedding party.

2) Variety of classic cars, so that I stood out rather then all the same.

3) Colours we liked.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:

Arriving on time with the bridal cars we have chosen.  Efficiency and professional attitude. Most of all, making us and our bridal party feel special.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand