Kelly And Joel have replied to our customer satisfaction survey. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating: 4 out of 5

 Your Comments on our phone manner, availability, advice, general helpfulness: Very friendly and helpful.

 Your Comments on our brochure - layout, content, presentation:

 Fantastic

VEHICLE INSPECTIONS AND BOOKINGS

Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:   Very helpful in general, especially the wedding planning sheet and advice.

 Your comments on the presentation, condition, etc of the vehicles: Vehicles kept and shown were very nice, the layout by which you an browse and select was excellent.

 Your comments on inspection times and availability:  Excellent suited us perfectly.

OUR COMPETITORS:

 I would be interested to hear how many and which of our colleagues you also visited: (actual names were provided by the customer, but have been left out for legal reasons)

A) Wedding Car Company A

B) Wedding Car Company B

 And what you thought of their product

A) Bad customer service.

B) Too expensive.

 Was their price Less expensive or more expensive  -

A) more expensive.

B) more expensive.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

1) Choice of cars

2) price

3) very professional.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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