FIRST CONTACT

 Your Overall Rating: 5 out of 5

Your Comments on our phone manner, availability, advice, general helpfulness:

Sounded nice, pleasant, 'normal' , not pushy but informed.  Answered questions directly (not trying to send info only.) 

Your Comments on our brochure - layout, content, presentation:

Loved the amazing photos  of wedding cars on your website. Good pictures go a very,very long way.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:  

Only over internet - great Gallery of wedding cars

 OUR COMPETITORS:

 Made phone call/conversations only.  Email       

I would be interested to hear how many and which of our colleagues you also visited: (actual names were provided by the customer, but have been left out for legal reasons)

A) Wedding Car Company  And what you thought of their product

Was their price Less expensive or more expensive  -

A) More expensive

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

1) price and quality of wedding cars and the trimmings.ie: uniformed driver,champagne

 2) nice website gallery

Based on your experience so far, would you be comfortable in recommending us to others? 

Yes 

Would you like us to send our brochure to anyone you know who is also getting married ? (please  include name, address, approximate date of the wedding)

Dont know anyone else at moment, but if anyone gets married, I will let them know.

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:

Please be on time.Make me feel relaxed, (easy going driver). 

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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