FIRST CONTACT

 Your Overall Rating: 5 out of 5

 Your Comments on our phone manner, availability, advice, general helpfulness:

Impressive.  Great deal of wedding information shared and our conversation instilled great confidence in you and the quality of service you could provide.

 Your Comments on our brochure - layout, content, presentation:

Excellent

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:  5 out of 5

 Your comments on the inspection process, and our showroom:  

I really appreciated the way you walked us aroung and provided relevant info on each of the wedding cars, but then allowed us some private time to think discuss and absorb the moment.

 Your comments on the presentation, condition, etc of the vehicles:

Fantastic-really beautiful when viewed in person.

 Your comments on inspection times and availability:

 Your flexibilty was appreciated.

OUR COMPETITORS:

Only looked at websites based on a google search and spoke to a few, was so impressed from our initial conversation that I did not pursue any others

 Was their price Less expensive or more expensive  -

Your prices are slightly more expensive, not by much.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

1) Your confidence & experience.

Based on your experience so far, would you be comfortable in recommending us to others?  Yes

 Would you like us to send our brochure to anyone you know who is also getting married ? (please     include name, address, approximate date of the wedding)

 Don't know anyone else at the moment but I have filed your brochure.

AND FINALLY

What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:

Punctuality & friendly (safe) drivers

Thank you for your time, if you would like to discuss anything further, please call me.

Cheers

Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service