Drive us saftly  to our destinations.

FIRST CONTACT

 Your Overall Rating: 4 out of 5

 Your Comments on our phone manner, availability, advice, general helpfulness:

The information provided was clear and accurate when I asked questions about the wedding cars the secretary was polite and honest in her response.

Your Comments on our brochure - layout, content, presentation:

The wedding car brochure is very impressive.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:                 4 out of 5 

Your comments on the inspection process, and our showroom:  

I felt very comfortable in the showroom.  I was able to browse around the wedding cars without any pressure to book immediately.  Steve presented different scenarios for us which assisted with our choice of bridal cars.

 Your comments on the presentation, condition, etc of the vehicles:

The wedding cars were nicely presented and appeared to be in excellent condition (unlike some of your competitors' cars.)  There was suffieient room to walk around. 

Your comments on inspection times and availability:

The inspection times were flexible which allowed us to come after work. 

OUR COMPETITORS:

 I would be interested to hear how many and which of our colleagues you also visited: (actual names were provided by the customer, but have been left out for legal reasons)

 A)  Wedding Car Company

B) Bridal Expo 

And what you thought of their product

A) Would not commit to what cars we would get on the day (lied to us & we caught him out)

B)  The cars were in atrocious condition (they had matching pairs though)

Was their price:    Less Expensive or More Expensive

A)  Less expensive

B)   More expensive 

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

1) Steve was direcct, honest and genuinely cared about us.

2) The wedding cars were in excellent condition-well looked after.

3)  We were given a detailed quote to examine before proceeding

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

Would you like us to send our brochure to anyone you know who is also getting married ? (please include name, address, approximate date of the wedding)

I would be happy to, but I don't know of any friends getting married this year.

 AND FINALLY:

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day:

Drive us saftly  to our destinations.