Enza and Tom have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:        4    out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Very helpful, friendly and informative.

 Your Comments on our brochure - layout, content, presentation:   Very informative and precise.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:        4   out of 5

 Your comments on the inspection process, and our showroom:  Lots of time to look around and touchy/feely  and get in the cars.

 Your comments on the presentation, condition, etc of the vehicles:   Immaculate!!

 Your comments on inspection times and availability,  Very accomodating.

 OUR COMPETITORS:

  I would be interested to hear how many and which of our colleagues you also visited:  

A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  Average

B)  Average

 Was their price    Less Expensive  1        2     3        4          5    More Expensive

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Cars model we wanted.

2)  Experience

3)  Price

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Provide us with a friendly and stress free service.   Thanks

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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