Classic Bridal Cars

Tue 31 Aug 2010

Rowena and Simon


 

Rowena and Simon have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

Your Overall Rating:         5  out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Excellent and very informative-was a great relief to have someone who we felt, as though they knew what we wanted.

 Your Comments on our brochure - layout, content, presentation:   N/A

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:           5 out of 5

 Your comments on the inspection process, and our showroom:  Very organised.

 Your comments on the presentation, condition, etc of the vehicles:  All the vehicles were very impressive.

 Your comments on inspection times and availability, Evening times fitted in very well with our work schedule.

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  The customer service.

2)  Quality of cars.

3)  The cars we wanted. 

Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

Would you like us to send our brochure to anyone you know who is also getting married ? (please       include name, address, approximate date of the wedding)   We would like to pass the brochure on to our friends ourselves.

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Allow us to get to locations on time with minimum stress.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


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