Aly and Pierre have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:           5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  In conversations we had over the telephone the person was always friendly & helpful.  Prompt responses on emails and gave good advise.

 Your Comments on our brochure - layout, content, presentation: In depth content, good and helpful.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:      4     out of 5

 Your comments on the inspection process, and our showroom:  Showroom clean and tidy and cars well presented.

 Your comments on the presentation, condition, etc of the vehicles:  Vehicles in excellent condition.

 Your comments on inspection times and availability, Convenient , good after hours inspection. 

OUR COMPETITORS:

       What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Vehicle condition.

2)  Staff knowledge & helpfullness.

3)  Attitude of staff.

 Based on your experience so far, would you be comfortable in recommending us to others? Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.   Keep up the same standard which was shown to us through inspections and communications.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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