Classic Bridal Cars

Thu 26 Aug 2010

Rachael and Andrew


 

Rachael and Andrew have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:        6   out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Friendly and most helpful.

 Your Comments on our brochure - layout, content, presentation:  Useful and covers a number of items brides/grooms should consider for the big day!

 

VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:       4    out of 5

 Your comments on the inspection process, and our showroom:  Vehicles are kept maintained and well presented and customers are allowed the opportunity to inspect the vehicles at their leisure without being harassed.

 

Your comments on the presentation, condition, etc of the vehicles: Vehicles seem to be well presented and in clean condition.

 Your comments on inspection times and availability, Very Flexible.

 

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Service and the Car we loved

2)  Price

3) Value for money

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on

your wedding day.  Drivers are friendly/helpful and willing to assist throughout the day.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


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