Elizabeth and Cuong have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:        5   out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Very helpful, excellent customer- service focus.

 Your Comments on our brochure - layout, content, presentation: Great brochure and wedding day "tips" - very helpful.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:        5   out of 5

 Your comments on the inspection process, and our showroom:  - Great experience - felt we were in trustworthy hands.  Steve provided many good tips.

 Your comments on the presentation, condition, etc of the vehicles: All in excellent condition.

 Your comments on inspection times and availability, - Good that we could arrange an evening appointment.

 OUR COMPETITORS:

        I would be interested to hear how many and which of our colleagues you also visited:  

 [AB1] A)   A Bridal Expo 

And what you thought of their product

A)  Disappointing!

 Was their price    Less Expensive  1        2     3        4          5    More Expensive

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Experience

2)  Quality of cars

3)  Service/trustworthy staff

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Make everyone feel relaxed and happy!  Be on time, happy drivers,contribute to general "good mood "of the day

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand