Classic Bridal Cars

Fri 20 Aug 2010

Phaedra and Tom


 

Phaedra and Tom have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:        5   out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Excellent, very helpful.

 Your Comments on our brochure - layout, content, presentation:  Great, very informative.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:       5    out of 5

 Your comments on the inspection process, and our showroom:  All went well, good to be able to have showroom to ourselves.

 Your comments on the presentation, condition, etc of the vehicles: The cars looked great, in as new condition for such old style cars.

Your comments on inspection times and availability,  All went well, afterhours inspection time very convenient.

 OUR COMPETITORS:

      I would be interested to hear how many and which of our colleagues you also visited:  

 [AB1] We looked at a lot but only on line.

 And what you thought of their product

Not that impressed. 

Was their price    Less Expensive  1        2     3        4          5    More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Better organised.

2)   Looked more professional

3)  Really nice cars.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  To help the day run smoothly.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


 [AB1]Could not understand

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