Jenni and Vaughan have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:      5     out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:    Very good, polite and friendly.

Your Comments on our brochure - layout, content, presentation: Very clear and easy to understand.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:     5      out of 5

 Your comments on the inspection process, and our showroom:  Great idea to have everying in one spot.

 Your comments on the presentation, condition, etc of the vehicles    Exceptional !!

 Your comments on inspection times and availability,   Very accomodating.

 OUR COMPETITORS:        

I would be interested to hear how many and which of our colleagues you also visited:  

A)   A Wedding car company

And what you thought of their product

A)  Very good product, price was higher and customer service was not great.

What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Price

2) Customer service

3) Condition of cars.

 Based on your experience so far, would you be comfortable in recommending us to others? Yes very.

 Would you like us to send our brochure to anyone you know who is also getting married ? (please      include name, address, approximate date of the wedding) - I will pass onbrochure to 2 friends with a a high recommendation.

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Be organised but accomodating.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

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