Jenni and Vaughan
Jenni and Vaughan have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Very good, polite and friendly.
Your Comments on our brochure - layout, content, presentation: Very clear and easy to understand.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: Great idea to have everying in one spot.
Your comments on the presentation, condition, etc of the vehicles Exceptional !!
Your comments on inspection times and availability, Very accomodating.
OUR COMPETITORS:
I would be interested to hear how many and which of our colleagues you also visited:
A) A Wedding car company
And what you thought of their product
A) Very good product, price was higher and customer service was not great.
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) Price
2) Customer service
3) Condition of cars.
Based on your experience so far, would you be comfortable in recommending us to others? Yes very.
Would you like us to send our brochure to anyone you know who is also getting married ? (please include name, address, approximate date of the wedding) - I will pass onbrochure to 2 friends with a a high recommendation.
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day. Be organised but accomodating.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
[AB1]Could not understand