Classic Bridal Cars

Fri 6 Aug 2010

Laura and Ray


 

Laura and Ray have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:         5  out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Very helpful and willing to acomodate all our queries.

 Your Comments on our brochure - layout, content, presentation: Very informative and well presented.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:         5  out of 5

 Your comments on the inspection process, and our showroom:  No pressure while inspecting cars was good.

 Your comments on the presentation, condition, etc of the vehicles:  Generally well looked after and in good condition especially for the age of the vehicles.

 Your comments on inspection times and availability, No fuss booking and plenty of time allocated to the appointment meant we felt relaxed.          

I would be interested to hear how many and which of our colleagues you also visited:  

 [AB1] Rang several but didn't visit any as we were happy with your service and you have the cars we want in the colour we want.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Car

2)   Colour

3)  Service

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

 AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Get us to where we want to go looking good and without stress.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 


 [AB1]Could not understand

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