And have replied to our customer satisfaction survey.. Read on to discover their experiences withClassic Bridal Cars.

 FIRST CONTACT

 Your Overall Rating:           5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Lovely phone manner,first impressions were most positive and professional.

 Your Comments on our brochure - layout, content, presentation: Thourghness and clarity is what I found in the brochures, very well presented.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:          5  out of 5

 Your comments on the inspection process, and our showroom:  Inspection process was wonderful, I liked how he let us roam around and see the cars in our own time.

 Your comments on the presentation, condition, etc of the vehicles: The condition of vehicles was immaculate.  Very well presented cars & layout.

 Your comments on inspection times and availability, Availability was wonderful.  Anytime was perfect for full-time workers.

 OUR COMPETITORS:

I would be interested to hear how many and which of our colleagues you also visited:  

  [AB1]A)   A Wedding car company

B)   A  Wedding car company

 And what you thought of their product

A)  Nice, not enough range or colour choice.

B) Good range but nothing consistant.

 Was their price    Less Expensive  1        2     3        4          5    More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1 )Attitude of supplier & showroom

2) Thoroughness and attention to unknown details.  Pricing and availability, also making the time-frame work out.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

Would you like us to send our brochure to anyone you know who is also getting married ? (please  include name, address, approximate date of the wedding)    Address included of friend.

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you onyour wedding day.    Be on time and make it work with the whole bridal party.

 Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand