Amanda and Mark
Amanda and Mark have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: Very friendly and helpful.
Your Comments on our brochure - layout, content, presentation: The brochure was very colourful and easy to understand.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: All was great, especially that you could let me come afterhours to view the cars.
Your comments on the presentation, condition, etc of the vehicles: All the cars were gleaming and clean.
Your comments on inspection times and availability, As above
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) They were my dream cars for my wedding.
2) I felt confident that everything would be fine on the day.
Based on your experience so far, would you be comfortable in recommending us to others? Yes
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day. Drivers that are friendly and helpful and get me there on time.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
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