Brooke and Gareth have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:       5    out of 5          

Your Comments on our phone manner, availability, advice, general helpfulness:    Very friendly, patient & helpful.

 Your Comments on our brochure - layout, content, presentation:  We looked at website on internet.  Very clear and easy to understand. 

VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:        5   out of 5

 Your comments on the inspection process, and our showroom:   It was great to have the showroom to ourselves and look at the cars at our own pace.

 Your comments on the presentation, condition, etc of the vehicles:   Very well maintained.

 Your comments on inspection times and availability,   Suited us, afterwork hours.

 OUR COMPETITORS:

   I would be interested to hear how many and which of our colleagues you also visited:  

 [AB1] A)   A Wedding car company

 And what you thought of their product

A)  Very inflexible with everything

 Was their price    Less Expensive  1        2     3        4          5    More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  The woman who took our enquiry was one of the reasons you got our business

2)  Great range of wedding cars.

Based on your experience so far, would you be comfortable in recommending us to others?  Yes 

AND FINALLY

 What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day.  Be patient & flexible if were are in a flap.

Thank you for your time, if you would like to discuss anything further, please call me.

 Cheers

 Steve Kennedy

Classic Bridal Cars

Setting the benchmark for quality and service

 [AB1]Could not understand