Rachel & Simon
Rachel and Simon have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.
FIRST CONTACT
Your Overall Rating: 5 out of 5
Your Comments on our phone manner, availability, advice, general helpfulness: I found all the information given was very understanding,and also gained a lot more onsite, re the timing and running of our wedding.
Your Comments on our brochure - layout, content, presentation: Very detailed and a lot of information.
VEHICLE INSPECTIONS AND BOOKINGS
Your Overall Rating: 5 out of 5
Your comments on the inspection process, and our showroom: Very organised process.
Your comments on the presentation, condition, etc of the vehicles: Very beautiful cars, well looked after and sparkly clean.
Your comments on inspection times and availability, It was good to be the only people to view the cars, it was more personal and we felt more special.
OUR COMPETITORS:
I would be interested to hear how many and which of our colleagues you also visited:
A) A Wedding car company
B) A Wedding car company
And what you thought of their product
A) The Rolls Royce was'nt what we wanted.
B). They did'nt seem very happy to help us.
Was their price Less Expensive 1 2 3 4 5 More Expensive
What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?
1) The awards the company has won.
2) The presentation of the showroom
3) A friendly and comfortableatmoshere.
Based on your experience so far, would you be comfortable in recommending us to others. Yes
AND FINALLY
What would you consider the single most important thing that Classic Bridal Cars could do for you on your wedding day. Get me to the church on time.
Thank you for your time, if you would like to discuss anything further, please call me.
Cheers
Steve Kennedy
Classic Bridal Cars
Setting the benchmark for quality and service
[AB1]Could not understand