Classic Bridal Cars

Wed 19 May 2010

Leslie and Andrew


 

Leslie and Anddrew have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:           5 out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Prompt response by email.

 

Your Comments on our brochure - layout, content, presentation:   Ver yeasy to understand. 

VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:         4  out of 5

 Your comments on the inspection process, and our showroom:  Steve was very knowledgeable & helpful.  He gave us ample time to inspect the wedding vehicles, allowing us to actually get in & feel how it would be like to ride in them.

 Your comments on the presentation, condition, etc of the vehicles: Good range of vehicles. Great presentation, no complaints at all.

 Your comments on inspection times and availability,  Good, times to suit us.

 OUR COMPETITORS:

          

I would be interested to hear how many and which of our colleagues you also visited:  

 AB1] 

A)   A Wedding car company

And what you thought of their product

A)  Decent range, but some cars in poor condition.

 Was their price    Less Expensive  1        2     3        4          5    More Expensive

  What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1) Good range of vehicles in good condition.

2)  Helpful Hints

3) Professional approach, experienced, reasonable price

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

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