Classic Bridal Cars

Mon 10 May 2010

Lisa and James


 

Lisa and James have replied to our customer satisfaction survey.. Read on to discover their experiences with Classic Bridal Cars.

FIRST CONTACT

 Your Overall Rating:         5  out of 5          

 Your Comments on our phone manner, availability, advice, general helpfulness:  Excellent and constructive advice.

 Your Comments on our brochure - layout, content, presentation: Brochure is well structured and easy to read.

 VEHICLE INSPECTIONS AND BOOKINGS

 Your Overall Rating:           out of 5

 Your comments on the inspection process, and our showroom:  Amazing choice, we were accomodated on rather short notice.

 Your comments on the presentation, condition, etc of the vehicles:  Vehicles looked ready to leave for a wedding, they sparkled!

 Your comments on inspection times and availability, As noted we arrived on rather short notice and were shown around without a problem.

 OUR COMPETITORS:

          

I would be interested to hear how many and which of our colleagues you also visited:  

  No other visits were made, although a number were accessed online and a few calls were made.

 What were the three most important factors that made you choose Classic Bridal Cars over our colleagues?

 1)  Price

2)  Colour and range.

3)  Service-its a business not a car enthusist supported their hobby.

 Based on your experience so far, would you be comfortable in recommending us to others?  Yes

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